AMTROL, Inc Complaint

AMTROL, Inc Complaint

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WH7L - WH-7L 41 Gallon Boiler Mate Undirect-Fired Water Heater


My Amtrol WH7L hot water heater is 5 years old. Controller first failed at about 18 months. First a buzzing noise, then about a week later total failure.
They were kind enough to send me a replacement the first time.
It apparently only has a 1 year warranty on the control unit, although tye advertise a "Limited lifetime warranty" in their literature.
The second time it has failed was last week.
This time they will not help.
Over $200 in parts cost to replace this control on the water heater.
From reading on the internet I see this is a very common problem with these units. There are electrical relays on them that fail. The relays are not replaceable, so one has to buy the entire control unit.


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